We offer companies the possibility of interacting with their customers through the same channel where they interact with the rest of the world in a simple, automated and personalized way, we can offer them a means of communication permanently via text messages through different platforms of services (WebChat, WhatsApp, Facebook Messenger).
ake your clients through a predefined attention tree and teach them in a simple and intuitive way how to navigate through it.
If you prefer your client to express themselves freely when interacting with your bot, add artificial intelligence from IBM Watson for understanding natural language, feeling analysis, text to voice, voice to text and many more.
It allows you to join our service for Contact Centers "uContact" or with any other system that your company requires, such as SAP, Microsoft Dynamics, Avaya, etc. To maximize the interaction with your customers.
Access the information of interactions of your chatbot with the reports in real time. Choose the data you want to obtain, number of interactions, unique users, preference options and conversions, among others
Give your customer the option to interact with your customer service representative with our operator panel. If the bot cannot answer your client's question or if he prefers to talk to a human, the bot transfers the communication with a person through the same channel the client contacted.
Our chatbots platform is hosted in the cloud. Which means you don't have to have infrastructure for its operation, and you can access its functionalities from anywhere.